18+Access to gaming areas is for adults only (18+). Games and gaming areas are available on-site within the complex with ID checks at entry.
Ivorybaymanor exterior

Legal Notice

Ivorybaymanor operates as a casino hotel resort under Australian law. This page outlines licensing, responsible gambling commitments, dispute resolution and visitor rights in Australia.

All gaming services offered on-site are provided in accordance with applicable state and federal regulations. For personal data handling, see our Privacy Policy.

Location

27 Campbell Street, Sydney NSW 2000

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Licensing & Regulation

Ivorybaymanor is licensed and operates subject to the laws and regulatory framework applicable in New South Wales and Australia. The casino and gaming operations comply with local licensing requirements and responsible gambling obligations.

  • Licensing authority: relevant NSW regulatory bodies (state casino and gaming regulators)
  • Compliance with AML/CTF and age-verification requirements
  • On-site monitoring and enforcement of responsible gaming policies
License and compliance

Responsible Gambling

We are committed to promoting safe and responsible gambling. Staff are trained to identify and assist patrons showing signs of problem gambling. We provide tools and support for managing play, including self-exclusion and deposit limits.

If you or someone you know needs support, contact Gambling Help Online or Lifeline. See Resources below.

Responsible gambling support staff

Self-exclusion & Support Request

Use this form to submit a request for self-exclusion, voluntary limits, or to ask for assistance. We will respond according to applicable NSW procedures. Submissions are handled confidentially in line with our Privacy Policy.

Complaints & Dispute Resolution

We aim to resolve disputes promptly. For complaints about operations or conduct, contact our Guest Relations team. If unresolved, patrons may refer matters to the relevant NSW regulatory body or an independent dispute resolution service where applicable.

Front desk: + (61) 29 374-65-21 | Email: ivorybaymanor@hotmail.com

Guest relations

Terms, Conditions & FAQs

All guests must present valid government-issued ID upon request. Entry to gaming areas is restricted to persons 18 years and older. Management reserves the right to refuse entry.

We collect and process personal data to fulfil services, ensure safety and comply with legal obligations. See our Privacy Policy for details on rights, retention and access.

Tools include self-exclusion, play limits, reality checks and staff intervention. For immediate help, visit Gambling Help Online or call Lifeline.

Resources

  • Gambling Help Online — 24/7 support and resources (AUS)
  • Lifeline — crisis support
  • State regulator contacts and further legal guidance are available upon request from Guest Relations.